Please be advised: Due to COVID-19 social distancing requirements and significant demand for Epicure products, we are experiencing longer than normal processing and ship times. Thank you for your patience.
As of June 3: we are shipping orders up to and including June 1 onwards.
(We are also aware of a few orders still shipping from May 8 onwards. They are being processed and shipped as soon as possible. Thank you!)
US Shipping Charges from May 16, 2020
$7.50 for orders under $39.99
$9.00 for orders from $40–$79.99
11% of total for orders over $80
Business Kit Shipping—$9.95 + applicable state tax
*Epicure ships via USPS, UPS, and FedEx.
**Epicure requires a street address and does not currently ship to PO Boxes or APO/FPO/DPO addresses.
Please allow up to 72 hours (business days) for fulfillment.
Transit times vary depending on destination, but please allow 5–7 business days for delivery.
Returns & Exchanges
Epicure takes pride in our top-quality products, services, and excellent customer experience.
Our Quality Assurance
We are committed to offering the finest-quality products and using the best ingredients available in today’s world market. We strive to maintain the highest quality standards while continuing to meet and surpass your expectations.
We know you will love our products! If for any reason you are not completely satisfied with your Epicure products within 90 days of your purchase, we will exchange or fully refund your purchase. Please contact your Consultant or let our Customer Experience team help you. Or call us toll-free at +1 (855) 668-5909.
Extended guarantees apply to the following products, excluding products featured as Host or Customer Exclusives.
- Cookware products have a minimum one year guarantee against manufacturer’s defects unless otherwise noted. Proof of purchase required.
- Silicone products and non-stick coating cookware are guaranteed against manufacturer’s defects for three years from date of purchase. Proof of purchase required.
- Stainless steel products have a lifetime guarantee against manufacturer’s defects. Proof of purchase required.
We promise that Epicure products will turn you into a better cook and that your cooking will get rave reviews from family and friends, or we’ll refund your purchase. Contact your Consultant for full details to exchange or return any item!
Please contact your Consultant or let our Customer Experience team help you by e-mailing email@example.com or by calling us toll free at 1-855-668-5909.